Field Service Engineer

English (C1)
By agreement

Our client is a renowned leader in developing and manufacturing precision melt stream components for extrusion and pelletizing processes. The company is currently on the lookout for a Field Service Engineer (m/w/d) whose expertise will be instrumental across various European locations and occasionally on a global scale.

The Field Service Engineer role is pivotal, encompassing a spectrum of responsibilities, including providing top-tier technical support, maintenance, and troubleshooting for cutting-edge polymer processing equipment. We are seeking candidates with a robust technical background and a commitment to delivering exceptional customer service.

This position is more than a job; it is a journey into a dynamic work culture that values problem-solving and innovation. As a part of our team, you'll be engaging in work that challenges and invigorates, offering you the opportunity to be at the vanguard of the industry. For those fueled by a passion for overcoming engineering challenges and devising innovative solutions, this role represents a matchless opportunity to elevate your career. Join our client in shaping the future of polymer processing technology.

Description and responsibilities

Commissioning, repair and maintenance of smaller systems or system components worldwide at the customer's site
Commissioning of systems or system components worldwide at the customer's premises, including training of customer personnel
Supporting the customer company until the system is adjusted to satisfaction and can be handed over in working order
Regular maintenance in accordance with framework agreements
Carrying out repairs at the plant
Support of experienced colleagues
Supporting technical support during non-travel times

Your profile

Solid technical foundation with training in electronics, mechatronics, plastics molding, or similar fields.
Strong understanding of technical principles, practical skills, and attention to detail.
Hands-on vocational experience or advanced skills through further professional development or academic studies.
Relevant professional experience in a comparable working environment
Ideally, experience with plastic processing systems or components
Service and sales affinity
Independent way of working and solution-oriented thinking
Experience in the field of MSR technology
Ability to read circuit diagrams (including P&I)
Good organization of work processes, even under deadline pressure
Independent way of working and solution-oriented thinking
Good knowledge of English
Willingness to travel internationally frequentlyEurope-wide and occasionally worldwide
Assertiveness and ability to deal with conflict
Ability to work in a team
Proficiency in critical tools such as Microsoft Office
Valid driver's license