Travel Consultant (m/f/d) German & English, Brno

Region Brno
Job category Customer Care, Hospitality & Gastronomy
Language requirements German (C1) and English (C1)
For graduates yes
Salary by agreement

Contact our recruiter!

  • Petra Kubečková

Our client's company was founded in 2012 with a smart idea. Within 6 years it grew into a global business with over 1000 employees. The reason for their success is their excellent customer service. Now you have the chance to be part of this success.

Work in a start-up culture awashed with entrepreneurial spirit. This will be different from any place you have worked before!

Description and responsibilities

We are looking for passionate customer oriented individuals who will assist our client's customers in their travels - whether on their way to holiday, visiting family or on business trips.

Most customers calls are about:
  • Flight or booking details
  • Company's policy and guarantee

Sometimes customers might find themselves stranded at the airport not knowing what to do - your task is then to help them to still make it to their family, wedding, holiday, job interview, business meeting, or whatever their destination is.

You will provide the customers with answers, support and solutions, while going the extra mile to ensure an extraordinary customer experience.

Your profile

  • Minimum C1, ideally C2 knowledge of German and English, both in spoken and written form
  • Experience in customer service is an advantage
  • Personality skills fitting customer service environment
  • Willingness to work in shifts, regular working hours are Monday to Friday, 9 - 17 o'clock
  • Standard computer skills, advanced searching skills

Benefits

A welcoming team of motivated individuals, who love pushing their limits and moving the company forward every day, is already waiting for you. Every employee is part of a big family and the growth opportunities are plentiful. The unique start-up environment allows the team to be informal and have dogs in the office.
  • Modern, spacious and bright offices
  • Fitness, sauna, massage table on site
  • Meal vouchers
  • Flexible benefits scheme (contribution to leisure time activities)
  • Quarterly financial bonuses dependent on overall company performance
  • A very friendly work environment
  • A great team of passionate and fun-loving collegues to work with
  • Exciting team-building events and parties
  • Free refreshments (fruit, soft drinks, energy drinks)
  • VIP Medical Care, multisport card, annual flight credit vouchers