Customer Care Operations Representative - Norwegian

Region Fulda area
Job category Administration, Customer Care
Language requirements Norwegian (C2) and German (C1)
For graduates yes
Salary by agreement

Contact our recruiter!

  • Dita Konupčíková

Our internationally operating e-commerce client is looking for a new team member for their customer support department. Do you have a service oriented, detailed and autonomous work style? Would you like to operate as a part of a promising multicultural company? In this case, the position of Customer Care Operations Representative (m/f/d) with Norwegian might be the perfect job for you.

Description and responsibilities

You support the company in various customer care related topics, such as:
  • Order acceptance and tracking of orders
  • Processing of customer requests, cancellations and complaints
  • Being first point of contact for customers regarding the offered products
  • Data entry and updating of the database
  • Interdepartmental internal communication
  • Coordination of cooperation with external service providers and partners

Your profile

  • Degree in business management, logistics or marketing or alternatively through a comparable training
  • Initial experience in the field of order processing, general administration or customer support
  • Near-native language skills in Norwegian, both written and oral
  • Fluency in English, ideally you speak German as well
  • Very IT-versed and a communication talent, preferably mastery of 10-fingers typing
  • You came across working with merchandise management system
  • World-class team player with many new ideas regarding customer loyalty and service improvement


  • Attractive offer, including an indefinite contract, 30 vacation days and efficiency-oriented payment
  • Individual development opportunities within a very successful and constantly growing innovative company
  • Flat hierarchies, fast decision-making and a pleasant working atmosphere
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. By using this site you agree to it.
Close More information