Customer Service Expert - Danish

Region Fulda area
Job category Customer Care
Language requirements Danish (C2) and English (C1)
For graduates no
Salary by agreement

Contact our recruiter!

  • Linda Ansa

Our client is looking for a Customer Service Expert (m/f/d) to take care of their Danish- and English-speaking customers at their headquarters in Schlitz (near Fulda) to strengthen their team. Our client is the leading online supplier of lamps and luminaires in Europe.

Description and responsibilities

  • Providing advice and support for customers of our client's shop in Denmark, as well as Norway and Sweden by e-mail and telephone
  • Order processing in the merchandise management system
  • Processing of returns and complaints
  • Communication with transport service providers
  • System and data maintenance

Your profile

  • Very good language skills in Danish and English
  • Ideally good language skills in either German, Norwegian, and/ or Swedish
  • Routine handling of the 10-finger keystroke
  • Experience working with a merchandise management system desirable
  • Absolute customer and service orientation
  • High level of communication and teamwork skills

Benefits

  • Attractive offer with a permanent contract, 30 days of holiday
  • Individual relocation package
  • Special conditions on the company's product range
  • Individual workstation equipment and height-adjustable tables
  • Possibility of flexitime
  • As much water and coffee as you can drink; regular fruit days
  • Individual further training and attendance at trade fairs
  • Company contribution to your own dream bike
  • Special conditions for employees in all fitness studios
  • Company events and high appreciation of employees
  • "Meet the CEO in the tea kitchen"
  • Participation in the company's own running or football group
  • Sustainable employee retention
  • Flat hierarchies, fast decision-making, and a pleasant working atmosphere
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