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Amsterdam

Sales Support & Customer Service Associate - French

  • Customer Care
  • Sales & Marketing
  • English (C1) and French (C2)
  • By agreement
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Moving the world’s most critical products is not a piece of cake. Luckily, our client has been offering conveyance solutions for many years to solve these issues. They work in industries ranging from food processing to industrial manufacturing to logistics and material handling, offering awarded customer service support and cutting-edge solutions.
Are you up for a new challenge? This time our client is looking for a Sales Support & Customer Service Associate (m/f/d) with French language skills.

Description and responsibilities

  • Delivering high-end service to our clients B2B clients
  • Providing optimal order management and technical support in response to customer requests
  • Co-managing accounts and developing business relationships by offering value-added products
  • Identifying customers' needs and ensuring the correct service
  • Developing, maintaining, and sharing knowledge of the customer’s purchasing behavior, organization, economic trends, and competition
  • Partnering with Account Manager to achieve customer goals
  • Establishing excellent relationships with colleagues from other departments and enabling process improvements and optimization

Your profile

  • Business Fluent in French (C2) and very good English (C1) both written and spoken
  • Several years of commercial business to business experience (internal)
  • Creative thinker with the ability to simplify complex situations. Problem-solving skills.
  • Confident, positive mindset, resilient, initiative taker, self-management
  • Technical affinity and curiosity

Benefits

  • Boosting your international experience and your potential
  • Working in an awarded customer service department that invests in each other’s success and takes pride in their work
  • An inspiring working environment grounded in ideas, teamwork, and effort
  • Home-office, travel allowance, pension, generous contribution to health and life insurance, 25 paid holidays per year, 6 ATV days, and more
Apply form

Caroline Mittmann

Gründerin und CEO

Excellence is doing ordinary things extraordinarily well.
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