HR Representative - German, English & Spanish

German (C1) and English (C1) and Spanish (B2)
Bachelor's degree
By agreement

Our client is a leader in precision dispensing, fluid management, and related technologies in 30 countries. They are located in Maastricht, the Netherlands, and they are looking for a HR Representative (m/f/d) with German, English & Spanish who will be a part of the Global Business Services HR Services team.

Description and responsibilities

Answering questions and providing personalized, excellent support to employees and managers.
Performing various HR tasks and inquiries, including pre-employment activities, employee administration, benefits, HR policies, compensation, leave of absence, vacation and long-term sickness, support to employee relations cases.
Ensuring compliance with all government regulations, including country employment laws and internal processes, and ensuring confidentiality of cases.
Supporting the improvement of our HR Knowledgebase for our employees.
Proactively identifying and recommending improvements on processes, procedures, and system functionality as part of Continuous Improvement.
Supporting HR-related projects
Using a Case Management tool and meeting service levels set out in Service Level Agreements.

Your profile

Vocational background in Human Resources (MBO-level) or similar education/studies.
Several years of related experience in an HR service environment, HR Shared Services, or HR Operations experience is preferred.
Experience with the German labor market, HR policies, processes, practices, and German employment laws.
Strong verbal and written communication skills in German (fluent), English (fluent), and Spanish (intermediate).
Outstanding customer focus, including having empathy, compassion, and service.
Ability to take ownership and to work in a team environment, and continuously driven to improve results.
Excellent process orientation, efficient, strong detail orientation, high focus on data quality.